Privacy Policy

1. Introduction

Chipr ("Chipr," "we," "us," or "our") provides a connected system for managing sprinklers, hardware, mowers, and smart assistant integrations (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

We collect information in the following categories:

• Account information: name, email address, password, and service address.
• Device and usage data: watering schedules, hardware status and pressure readings, mowing schedules, and how you interact with the app.
• Smart assistant data: information exchanged with connected platforms (Nest, Alexa, Apple Home) that you've authorized, limited to what's needed to carry out your requests.
• Technical data: IP address, device identifiers, browser type, and diagnostic/crash information.

3. How We Use Your Information

We use the information we collect to operate and improve the Service, personalize automation and scheduling, send you notifications and alerts about your yard, provide customer support, maintain security, and comply with legal obligations.

4. Smart Assistant Integrations

When you connect Chipr to Nest, Alexa, Apple Home, or a similar platform, we share only the information necessary to fulfill the commands and automations you set up. Those platforms have their own privacy policies governing how they handle your data, which we encourage you to review.

5. How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate the Service (such as hosting and analytics providers), when required by law, or in connection with a business transfer such as a merger or acquisition.

6. Data Security

We use reasonable technical and organizational measures designed to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.

7. Data Retention

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Choices and Rights

You can access, correct, or delete your account information through the app or by contacting us. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA, including the right to request a copy of your data or object to certain processing.

9. Children's Privacy

The Service is not directed to children, and we do not knowingly collect personal information from children under 13 (or the relevant age in your jurisdiction).

10. Changes to This Policy

We may update this Privacy Policy from time to time. We'll post the updated version here and revise the "Last updated" date above.

11. Contact Us

Questions about this policy can be sent to support@getchipr.com.